Chromebook FAQs

1. What happens if a student damages or loses their Chromebook? Will there be an insurance policy available for coverage of theft or damage?

As part of the Chromebooks for Education program at Norfolk Catholic has in place, the school recommends, but will not require, parents to include their child's device on their homeowners policy. The Chromebooks do have warranties in place, but they are limited to manufacuturer errors. It is the student’s responsibility to care for and protect his/her device. Parents/Students will be charged for full replacement cost of a device that has been damaged due to intentional misuse or abuse. The Chromebooks are not covered for loss of the device and/or its accessories. In the case of theft, a police report must be completed and turned in to the school. The full replacement cost will be charged for lost or stolen devices. This cost will be refunded if the device is recovered and returned in working order.

All chromebooks in need of repair must be brought to the Library as soon as possible. If a loaner Chromebook is needed, one will be issued to the student until the Chromebook can be repaired or replaced.Is it required for students to use a Chromebook?Yes. Students are expected to bring a fully charged Chromebook to school every day and bring their Chromebooks to all classes.

2. Can my child use their own device?

No. Students in all grades will no longer be able to use their own device in the classroom. For management, equity, and safety reasons, students will only be using school-issued devices.

3. Can my child bring their Chromebook home with them?

Yes, and they are encouraged to do so!

4. What if we don’t have internet at home?

While a Chromebook does require WiFi for much of its functionality, there are several features that can be utilized offline. Students and staff will receive training on what can be done without an internet connection so that time spent at home with the Chromebook is most effective.

5. How are you monitoring searches and activity?

The school utilizes an Internet content filter that is in compliance with the federally mandated Children’s Internet Protection Act (CIPA). Our filtering solutions is called GoGuardian and it monitors activity on the Chromebooks at all times, at all locations, and regardless of what account is used to log-on to the device. All Chromebooks, regardless of physical location (in or out of school), will have all Internet activity protected and monitored by the district. If a website is blocked in school, then it will be blocked out of school.

6. Will my child be able to have their Chromebook over the summer?

No. Students will check in their Chromebook at the end of each year so they can be inventoried and have maintenance performed on them.

7. Will students be allowed to purchase their Chromebooks at the end of their senior year?

No. The Norfolk Catholic Chromebooks for Education program is on a rotation cycle where all Chromebooks are kept and passed onto younger students.

8. Will students have textbooks?

Yes. The intent of the 1:1 initiative is to provide additional technology tools to be used for student learning. Some classes may have electronic materials to replace print materials. Some classes will use the Chromebooks to supplement existing curriculum in place.

9. What available programs are there for the Chromebook?

The Chromebook relies on cloud-based services and applications for its functionality, with Google Apps being the primary resource. However, there are many web tools and internet applications in the Chrome Web store that will provide the students and teachers with productivity and creativity outlets. Some courses have "online" or digital textbooks that can be used with the Chromebooks to enhance learning.